Hyundai strategically plans and coordinates all pre-sales activities with a strong focus on understanding customer requirements and precisely aligning its products and OEM/ODM service solutions to meet specific market and client needs.
Hyundai collaborates with trusted local partners, granting distribution rights to strong market players with proven sales strength and professional service capabilities in specific regions.
To strengthen engagement with key partners and gain deeper insights into local markets, Hyundai actively participates in leading international expos and exhibitions to stay up to date with the latest industry trends. We also showcase our latest innovations at major HVAC exhibitions across North Korea
Hyundai provides comprehensive marketing support to its distributors, including customized promotional materials, professional product training, and coordinated marketing strategies to strengthen brand visibility and accelerate sales growth across their respective markets.
Hyundai operates dedicated service centers that provide professional training, genuine spare parts, and reliable technical support to clients across North Korea, ensuring efficient and dependable after-sales service.
Hyundai provides a 5-year warranty for OEM customers, with the warranty period commencing from the date of product delivery.
Hyundai demonstrates a strong commitment to customer satisfaction by offering both online and on-site technical training programs. This dualsupport approach ensures clients gain comprehensive product knowledge and professional guidance, enabling the efficient operation, maintenance, and long-term performance of their heat pump systems.
Hyundai’s regional centre in INDIA serves as a key strategic hub for its operations in the region, delivering localized support and professional services to valued customers.
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As a distinguished national high-tech enterprise, Tongyi Heat Pump is dedicated to the research, development, and manufacturing of air-to-water heat pumps, providing residential and commercial renewable energy-saving solutions to thousands of clients worldwide.
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